Careers

The position requires a practical knowledge of the standard procedures and terminology used in an animal hospital.

It requires excellent people skills, a friendly, outgoing demeanor, and the willingness to be a team member. Considerable tact and diplomacy are necessary.

• Phone Reception: answering client inquiries, scheduling appointments, recording messages for doctors and staff
• Greeting Clients: checking patients in, discharging patients, dispensing medications and prescriptions, invoicing
• Data Input: Electronic medical record system
• Receiving Client Payments: posting and recording payments, receiving payment, running end of day transactions
• Client Communication: patient updates, appointment reminders, update inquiries. Check hospital email account, fax, and phone messaging, expediting prescription refill requests, appointment requests
• General Office Duties: open the practice in the morning, check mail, hospital bills, waiting room cleaning/organization, close the practice at night

The veterinary technician is an integral member of the veterinary health care team who has been educated in the care and handling of animals, the basic principles of normal and abnormal life processes, and in routine laboratory and clinical procedures. All veterinary technicians work under the supervision of a licensed veterinarian. While a veterinary technician can assist in performing a wide variety of tasks, they cannot diagnose, prescribe, perform surgery, or engage in any activity prohibited by a state’s practice act.

A veterinary technician employed in a veterinary clinic or hospital handles many of the same responsibilities that nurses and other professionals perform for physicians.

They are trained to:

• Obtain and record patient case histories
• Collect specimens and perform laboratory procedures
• Provide specialized nursing care
• Prepare animals, instruments, and equipment for surgery
• Assist in diagnostic, medical, and surgical procedures
• Expose and develop radiographs
• Advise and educate animal owners
• Supervise and train practice personnel
• Assist in dental prophylaxes